Home Depot can kiss my ass...

Ah, now I feel better!

So I put in a phone call to Home Depot on Monday to try to get a painter in tonight since we have access to the house.

(I've been busy on the phone. We also have someone who is going to give us a quote on carpet and another one for blinds tonight as well...I wanted to be efficient and get all three done at once).

Anyways, I was told by Home Depot that I would hear back in 2 business days because they "have to give their workmen some time to return calls". Fine, I can deal with that. I called on Wednesday morning to find out the status of my request and they said that the workman has until that evening to return the call. I said fine and hung up.

I called again at the end of business yesterday and I was told "oh, you haven't heard back yet?!" (Umm, no shit for brains, I haven't...I'm not calling you because I have nothing better to do.) So she said she would put me right through to the painter's answering service.

She put me on hold and transferred me over. The only problem was that the number she switched me over to was out of service. Are you kidding me?!

I called back, told her what happened and she said "Oh, let me try that extension myself and I'll get back to you." Umm, does she think I'm lying? She comes back to the phone and says "There seems to be a problem with our phone system." So I replied, rather snarkily "You think?!" She said she would contact the painter and I would hear something in the morning.

Well, since I hadn't heard anything by 10:30 this morning, I called back. First I spoke to someone who, I swear, was holding the phone upside down because I couldn't hear a word she was saying. I again explained everything that had happened in the couple of days and she said "You should have heard something by now!" REALLY?!

I told her, "I know you have no control over your painters and it's not your fault, but how much faith do you think I have in Home Depot as a service provider right now if they can't return a simple phone call?" She apologized and said she was going to transfer me RIGHT NOW to the painter's cell phone number.

It rang a couple of times and then I got the message "It is not necessary to dial 1 or 0 to complete this call. Please hang up and call again."

GRAH!!!!!

I was about to call again, but as I was dialing the painter called in on call waiting. Long story short, he's coming tonight to give me a quote (I just want to make sure that who we eventually deal with is going to give us a fair price), though I can tell you all right now that's as far as it's going to go. We're going to deal with another painter who I'll be calling in the next couple of days. I'm so pissed off with the entire situation right now.

So, again, Home Depot can kiss my ass. :)