Did I do the right thing?

I was feeling a titch better today and decided I needed to get out. I was getting a bit stir crazy the last few days, having come back from vacation and then being cooped up in the apartment. So, Josh and I went to the mall today to run a few errands.

We passed by PJ's Pet Store and noticed a cage on the floor with kittens in them. I took a look in, being an animal lover and all, and was horrified by what I saw.

What can only be described as a heap of kittens all one on top of the other at the bottom of the cage. There were so many piled in there that I couldn't decide if there were seven or eight, or possibly more in there; the scene looked akin to when you go to a party and people pile coats on a bed.

I walked out and talked to Josh about it. I wanted to do something because I didn't think it was right that they were all left there, huddled at the bottom.

I ended up calling the Toronto Humane Society to complain about it. Unfortunately as this was in Thornhill, it was outside of their jurisdiction, but the woman on the other end of the phone gave me the numbers to Animal Control and the OSPCA.

Animal Control was closed for the weekend, but there was an option to leave a message which would be handled on Tuesday (since it's a long weekend here--Canadian Thanksgiving). I didn't leave a message, but I did end up calling the OSPCA and left a message there and waited for their call.

I walked back into the store and talked to the person behind the desk and asked why they had so many cats in one cage. She said it was because they all came from one litter and they 'liked' to be together. Josh turned to her and said "would you like to be stuffed in a closet with your entire family?" She claimed there were 'only' six kittens in the cage, which she quickly recanted her statement and said "well there might be a few more."

Anyways, when I got home the OSPCA called me back on my cell and said that they will make a formal complaint on Tuesday as nobody is in the office to deal with it, and they would pay the store a visit as well.

Now my question is, did I do the right thing? What would you do?